男子打顺风车选错地点支付3600元天价车费，涉事司机已提现，平台回应

1月10日，来自深圳的刘女士向记者反映，2024年12月25日，她弟弟因急事回家从广东深圳打了一辆哈啰顺风车，不慎将目的地广东汕尾市上沟村选错为山东日照市上沟村，费用高达3600多元。

哈啰出行回应记者称，经核实该行程单存在异常，实际二十个小时的路程仅两个小时结束，涉事司机目前已将该笔异常订单费用提现，目前正在紧急和车乘双方进行核实，后续一定会协助乘客退回多付的费用。如果司机恶意欺骗乘客，平台将垫付费用退还给消费者。

刘女士告诉记者，弟弟支付车费时没有注意价格如此之高，也没有发现目的地选错。“顺风车司机接送时，让弟弟通过微信发（实际）地址给他，事后又把好友删除，现在联系不上司机。”

据悉，今年一月份以后，该司机就没再接过单，此前接单记录也不多，目前该司机账户已被冻结。

此事件中，平台是否需要负相应责任？对此，陕西恒达律师事务所高级合伙人、知名公益律师赵良善告诉记者，乘客选错地点是事实，实际20个小时的路程仅2个小时结束，当车费与实际行驶里程、预估价之间存在异常时，平台负有进行及时拦截并提醒司机核对车费的义务。

“然而，本事件中平台显然未尽到此项义务，存在过错，故平台不能按照原订单里程计费，只能按照实际里程计费。”赵良善表示，乘客可要求平台介入调查并退还不合理费用，平台理应先退还乘客的不合理费用，随后平台可向司机追偿。

来源：正在新闻、大皖新闻、红星新闻

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